SHIPPING & DELIVERY
As soon you place your order, you will receive a confirmation email. Orders are dispatched from our warehouse within 1-2 working days. As soon as your order has been dispatched, you will receive an email with a tracking number, which you can use to track your order on our shipping agents sites. Please allow 3-5 working days from dispatch for your goods to arrive.
RETURN & EXCHANGE
We want you to love any product that you buy from us and in case you are not completely satisfied with them, please drop us a mail at firstname.lastname@example.org and we will get back to you.
The product bought will only be accepted for replace if they are intimated with in 3 days after the delivery and are in perfect condition with no damage, stains or marks whatsoever.
Note : Replacement is only applicable with the products of equal price value or more.
In case of damage :Any product that has been hampered or damaged while transportation must be notified by email within 48 hours of the product being delivered and returned to our warehouse within a time period of one week, else Nomad Nautanki will not be liable to accept the merchandise. We will investigate the damage from our end , repair the merchandise and courier it back to the designated address.
The cost of couriering the product to our warehouse shall be borne by the customer. Nomad Nautanki will only bear the expenses of the transaction after the repair of the merchandise.
In cases wherein due to usage of the merchandise, some part of the product is damaged, such as hardware – locks, studs, screws, buckles, straps, will only be repaired within a period of one month from the time of receipt of the merchandise after dispatch from our warehouse.
CANCELLATION AND REFUND
After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation of orders after the product has been dispatched from our warehouse.
In case of cancellation, customer need to notify their cancellation of order here. We will grant a credit refund of the purchase amount and it will reflect in your account within 7-10 business days. Any extra charges of the banking / transaction should be borne by the customer.
All references to Rupee on this website are in Indian currency. Once you arrive at the Payment page during Checkout, be sure to review your Order Summary i.e. your Product, Size, Colour and Shipping Address before you click on “Payment Options”. You can also choose to avail of the Promotion Code, Discount Code. You can click back to make adjustments at any time. If everything seems fine, click “Payment Options” to make the final payment. We accept the following forms of payment.
- Credit / Debit Cards
- Net Banking
- Offline Payments / Cash On Delivery